Privacy Policy

1. Introduction

Mahathix ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard information when you visit our website, use our products, or engage us for software development services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information You Provide

• Contact details (name, email, phone, company) submitted via contact forms or email.
• Project details, requirements, and any files you share during an engagement.
• Billing information for paid engagements.

Information Collected Automatically

• Device, browser, operating system, and IP address.
• Pages viewed, time on page, referrer, and basic interaction events.
• Cookie identifiers for session continuity and analytics.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and deliver the services you request.
• Operate, maintain, and improve our website and products.
• Send project updates, invoices, and operational communications.
• Comply with legal and tax obligations.
• Detect, investigate, and prevent fraud or abuse.

We do not sell your personal information, and we do not use it for advertising profiling.

4. Sharing Your Information

We may share your information with:

• Service providers (cloud hosting, email delivery, analytics, payment processors) acting under confidentiality agreements and only to the extent needed to deliver the service.
• Legal and regulatory authorities where required by law or to protect our rights.
• Successors in the event of a merger, acquisition, or restructuring, subject to confidentiality safeguards.

5. Cookies & Tracking

Our website uses a small number of cookies and similar technologies to remember preferences, keep sessions active, and understand aggregate usage. You can disable cookies in your browser; core functionality will continue to work, but some features may be limited.

6. Data Security

We apply administrative, technical, and physical safeguards appropriate to the sensitivity of the information we hold. These include encrypted connections (HTTPS), access controls, routine backups, and secure disposal of data no longer needed. No system is perfectly secure, and we encourage you to use strong, unique passwords and keep your own devices up to date.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, subject to legal retention requirements.
• Object to or restrict certain processing.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, email [email protected].

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe we may have inadvertently collected information from a child, please contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be announced on this page with an updated effective date. Continued use of our website or services after changes take effect constitutes acceptance of the revised policy.

10. Contact Us

Questions about this policy or how we handle your data? Email us at [email protected] and we will respond within two business days.